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The festive season is a time to make merry and celebrate with our friends, family and loved ones.

Christmas ASB prevention advice

While we don’t want to dampen anyone’s Christmas spirit, we’ve got some top tips to help make sure you stay off the naughty list this year!

Do they hear what you hear?

Who doesn’t love a festive get together? If you’re having a party, please make sure you keep the noise down - particularly in communal areas – and turn the music off at a respectable time. You might not want the bells to end, but your neighbours may not feel the same after 11pm!

Parking at your home for Christmas

If you’re having guests who are driving, please ask them to park only in marked visitors’ bays, to avoid taking another resident’s spot or stopping any reindeer-drawn sleighs from parking.

Fireworking in the air

There are 2 things to keep in mind if you’re planning your own fireworks spectacular:

  • You’re not allowed to set off or throw fireworks (including sparklers) in communal areas, or the street, or other public places, and
  • You’re not allowed to let off fireworks after 11pm (except for New Year’s Eve).

What to do if you’re affected by anti-social behaviour

Issues like those above can mostly be dealt with over a friendly chat and mince pie, but if you would like to report anti-social behaviour (ASB) over the festive period, the easiest way to do so is by logging into your account and raising the issue online.

Please bear in mind that our offices are closed from midday on Christmas Eve until 9am on 2 January 2020. If you have a serious ASB issue over this period, please report it to the police. If it involves illegal activity like drug abuse, trespassing, violence or vandalism, please report these to the police and do not attempt to address these issues yourself.