Supported housing

When life is especially challenging, our supported housing gives you a secure home in a caring community. We offer safe spaces and services to help you keep or regain your independence.

What is it?

Intermediate rent is usually 80% of what you would be charged if you rented privately. It’s available to key workers and others finding it hard to afford market rent prices in London and the Southern England.

You can choose to rent brand-new and refurbished properties, with tenancies from 6 months to 5 years.

Looking out window of new home - Customer photo shoots - October 2018

Is it for me?

Although each local authority has its own criteria for intermediate rent, you’re likely to be eligible if:

  • You’re a key worker (in some areas, you may be eligible if you’re not a key worker too)
  • You have a permanent job or at least 6 months on your current contract
  • You can afford the rent (with or without financial help, such as Housing Benefit or Universal Credit)
  • You’re saving to buy a home in the next 5 years, but you can’t afford one yet
  • You have a decent credit history and you haven’t breached your current tenancy agreement in the last year
  • You already live or work in the area
  • Your total household income is less than £71,000–£85,000 a year (the exact amount depends on your local authority and the size of the property you need to rent).

Why rent with us?

We’re an established, regulated, award-winning landlord. Besides a choice of homes to match your budget, we offer good, honest renting with no hidden costs. 

Because we own and manage all our properties ourselves, you’ll enjoy prompt service when you rent from us. And we believe in keeping things simple – from contracts to processes. All of this helps take the stress out of finding a new home and leaves you more time to prepare for your move. 

How do I apply?

Check the details on the property you’re interested in applying for.

  • Older people

    To older people, we offer both supported housing and extra care housing options.

    Our thoughtfully-designed self-contained homes have communal facilities where residents can spend time and socialise. You can be active and independent, knowing support is on hand if needed.

    Where?

    • London
    • Surrey
    • Berkshire

    More about our housing for older people

  • People fleeing domestic abuse

    For anyone who is being abused by someone in their home, we offer support and a safe refuge if you wish to leave.

    You can get practical advice and support through our helpline, and we’ll help you to make a new start and find another long-term home.     

    Where?

    • Oxfordshire
    • West Berkshire

    More about domestic abuse support

  • People who are homeless

    Our hostel offers people over 18 a safe place to stay and a programme of support to help you move off the streets permanently.

    You'll have your own support worker to help you deal with the cause of your homelessness. Residents can stay for up to 9 months, then we help you to find a new home. Some of our support services are available to non-residents too.   

    Where?

    • Oxfordshire

    See what's available

  • People with learning disabilities

    Our long-term supported housing is for people with mild to moderate learning disabilities, enabling you to live as independently as possible.

    The self-contained apartments have communal gardens and lounges. You'll get support according to your needs and you will have access to 24-hour emergency advice and support.  

    Where?

    • Hampshire

    See what's available

  • People with physical disabilities

    As well as offering adapted accommodation in our older people housing developments, we also have supported housing for adults with physical disabilities. The apartments are designed for wheelchair users and can be adapted for other physical disabilities.

    All our residents can get support with managing finances and living independently.   

    Where?

    • London

    See what's available

  • Vulnerable young people

    In our supported housing, we help vulnerable 16 to 25-year-olds develop the life skills you need to live independently. Besides a safe home, you'll get support with finding work, getting back into education, reconnecting with family, and dealing with finances. Residents can usually stay here for 18 or 24 months, then we'll help you to find a new home.

    Where?

    • Berkshire
    • Hampshire
    • Wiltshire
    • Surrey
  • Young parents

    Our supported housing is available to single parents and couples aged 16 to 25 with children under 5.

    We provide a safe home and play spaces, as well as support with parenting and developing life skills. Residents usually stay here for up to 2 years, then we'll help you to find a new home.

    Where?

    • Surrey
    • Berkshire

    See what's available

Am I eligible?

We have supported housing in:

  • Berkshire
  • Hampshire
  • London
  • Oxfordshire
  • Surrey
  • Wiltshire

For most homes and services, you’ll need to apply through your local council. Check the details on each housing listing to see if you’re eligible.

Speak to our team
Intermediate rent
If you have any questions about intermediate rent, call us on 020 8825 1981.

Find a home to rent

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Domestic abuse helpline (Oxfordshire and West Berkshire):

0800 731 0055 

10am - 7pm, weekdays

Are you, or is someone you know being abused?

If you are being hurt, intimidated, bullied or controlled by someone in your home, talk to us about it. Domestic abuse is never OK.

Get support