We are a data controller under the data protection law as we collect and process personal information about you in order to provide housing services and meet our contractual and legal obligations.

Our data protection policy and procedures are governed by the Data Protection Act 2018 and the EU General Data Protection Regulation. This Privacy and cookies policy will be kept under review and revised in line with guidance from the Information Commissioner’s office.

We are committed to protecting and respecting your privacy. Through this Privacy and cookies policy we have sought to be as transparent as possible to fully explain how your personal data is held and processed.

This Privacy and cookies policy explains when and why we collect personal information about people who engage or come into contact with us, whether via applying or receiving our services, living in our accommodations or visiting our website. This policy also explains how we collect, use and share your information and how long we keep it, and how we keep it secure.

We need to process personal data in order to deliver our services to you:

  • To provide, manage and develop affordable housing
  • To provide property management and property maintenance services
  • In the provision and management of care and support services

We are committed to protecting your personal information when you use our services. We collect, store and make use of any personal information that you give us, in accordance with the Data Protection Act 2018. This Privacy and cookies policy applies to the data collected by A2Dominion Housing Group Ltd and its subsidiary companies. For a full list of our subsidiaries, please read our Group structure.

This Privacy and cookies policy outlines our obligations and your rights when using our services. It tells you how we collect your personal information and how we safeguard your privacy. It is important for you to read this policy in full to understand what information we hold about you, how we may use it and your rights in relation to your data.